Policy F.Y.I.s
Policy F.Y.I.s serve as informational bulletins from the Policy Unit to draw attention to important reminders and announcements.
Policy FYI-099 SUBJECT: Submitting Policy Questions
Final Rule Compliance Dates Table
Policy FYI-119 SUBJECT: New Legislation Driver License Restriction for Failure to Pay Support
Policy FYI-120 SUBJECT: Changes to the TANF Pre-Cooperation Process
Policy FYI-122 SUBJECT: Protecting the Address Confidentiality Program (ACP) Client
Policy FYI-123 SUBJECT: Federal Tax Information Safeguards
Policy FYI-124 SUBJECT: New Waiver of Arrears
Policy FYI-125 SUBJECT: California Paternity Desk Aid
Policy FYI-127 SUBJECT: Contempt Action Worksheet
Policy FYI-128 SUBJECT: The Final Rule: Updates to Closure Code 934
Policy FYI-129 SUBJECT: The Final Rule: Updates to Closure Code 935
Policy FYI-130 SUBJECT: The Debt Reduction Application on Eloquence
Policy FYI-131 SUBJECT: The Hague Convention Country Profiles
Policy FYI-132 SUBJECT: Intergovernmental Status Codes
Policy FYI-133 SUBJECT: Legislative Changes Effective August 9, 2017
Policy FYI-135 SUBJECT: Updating the PACC Screen
Policy FYI-136 SUBJECT: Submitting Policy Questions Reminder
Policy FYI-137 SUBJECT: Financial Center Lobby Office Becoming Payment Kiosk Only Location
Policy FYI-138 SUBJECT: Submitting Policy Questions
Policy FYI-139 SUBJECT: Administrative Review and Imaging Documents
Policy FYI-140 SUBJECT: The Policy Online Resource Tool (The PORT)
Policy FYI-141 SUBJECT: Social Security Administration Requirements for LIWO/IWO
Policy FYI-143 SUBJECT: Debt Review Audit Checklist
Policy FYI-145 SUBJECT: Judgment and County Recorder's Office
Policy FYI-146 SUBJECT: Reinstatement of Passport Process
Policy FYI-147 SUBJECT: TANF Pre-compliance Hours
Policy FYI-148 SUBJECT: Flow Chart for P&E FFI – Foster Care
Policy FYI-149 SUBJECT: HPP New Post Office Box
Policy FYI-150 SUBJECT: DCSS Programs to Assist NCPs wit Managing Arrears Debt
Policy FYI-153 SUBJECT: Translation Request Mailbox
Policy FYI-154 SUBJECT: Judicial Contempt Process Improvements
Policy FYI-155 SUBJECT: IRS Reversal and NSF DebtsPolicy FYI155.pdf
Policy FYI-156 SUBJECT: Income Withholding Order (IWO) Calculation
Policy FYI-157 SUBJECT: Tribal Contact Information
Policy FYI-158 SUBJECT: North Dakota and Incarcerated Parents
Policy FYI-159 SUBJECT: Updated IRS FTI Desk Aid
Policy FYI-161 SUBJECT: Child Support Arrest Warrant (CSAW) payments
Policy FYI-162 SUBJECT: Kansas and Step Down Orders
Policy FYI-163 SUBJECT: Debt Set-Up and DRU Approval SOPs and Sample CAALs (DRU) Desk Aid
Policy FYI-165 SUBJECT: Updated TANF Pre-cooperation Information Request Form
Policy FYI-166 SUBJECT: Kansas and Step Down Orders - AMENDED
Policy FYI-167 SUBJECT: Submitting Policy Questions Reminder
Policy FYI-170 SUBJECT: Judicial Contempt Documents
Policy FYI-171 SUBJECT: DCSS Locate Resources
Policy FYI-172 SUBJECT: Translation Requests
Policy FYI-173 SUBJECT: Administrative Review Scanning Procedures SOP, Desk Aid and Flow Chart
Policy FYI-174 SUBJECT: Hardship Program Updates
Policy FYI-175 SUBJECT: The Manual Payment Allocation Table
Policy FYI-178 SUBJECT: Bond of Indemnity SOP
Policy FYI-179 SUBJECT: Intergovernmental Forms Matrix
Policy FYI-182 SUBJECT: BG01 Reminder
Policy FYI-183 SUBJECT: Notice of Satisfaction of Judgement for Casework
Policy FYI-185 SUBJECT: BG01 Process Clarification
Policy FYI-187 SUBJECT: Process Server Sheet
Policy FYI-188 SUBJECT: The Revised Modification Referral Summary Sheet
Policy FYI-189 SUBJECT: Delinquent Cases Standard Work
Policy FYI-190 SUBJECT: The CAST: Indicator Alert (Ind-Alert) Flow Chart
Policy FYI-193 SUBJECT: Full CSENet Agreement with New York
Policy FYI-194 SUBJECT: Incarceration Case Processing Cheat Sheet
Policy FYI-195 SUBJECT: Updated I/P/E (Intake/Paternity/Establishment Standard Work on The PORT
Policy FYI-196 SUBJECT: MSCPGSTAI CSENet Transactions
Policy FYI-198 SUBJECT: New Family Violence Notices
Policy FYI-199 SUBJECT: Verification of Payment Status-Immigration Service Request
Policy FYI-200 SUBJECT: Executive Correspondence Unit (ECU)
Policy FYI-201 SUBJECT: New Forms in The PORT
Policy FYI-202 SUBJECT: Family Safety Document Workflow
Policy FYI-203 SUBJECT: Eloquence Update - Reverse Custody Modifications
Policy FYI-206 SUBJECT: Intergovernmental Tools
Policy FYI-208 SUBJECT: Supplemental Security Income Collections
Policy FYI-209 SUBJECT: Screening Cases for Family Safety Concerns SOP
Policy FYI-210 SUBJECT: Delinquent Cases Standard Work (Reminder)
Policy FYI-211 SUBJECT: Debt and Financial Management Policy & Procedure Updates on The PORT
Policy FYI-212 SUBJECT: IV-E Referral Checklist
Policy FYI-213 SUBJECT: IRS Federal Tax Information (FTI) Desk Aid Update and New Auditing SOP
Policy FYI-214 SUBJECT: Assignment of Rights and Arrears SOP
Policy FYI-215 SUBJECT: Applying Social Security Derivative Credits Standard Operating Procedures
Policy FYI-216 SUBJECT: ATLAS Screen Name List
Policy FYI-218 SUBJECT: Portuguese Certificate of Enforceability
Policy FYI-219 SUBJECT: Address Confidentiality Program Documentation and Redaction Requirements
Policy FYI-220 SUBJECT: Providing Only U.S. State of Residence for International Locate Requests
Policy FYI-223 SUBJECT: California Parentage Declaration Information Request
Policy FYI-224 SUBJECT: Early Intervention Standard Operating Procedure (SOP)
Policy FYI-226 SUBJECT: Change in Eloquence – Affidavit of Non-Disclosure
Policy FYI-227 SUBJECT: CSENet Agreement with Rhode Island
Policy FYI-228 SUBJECT: Translation Requests
Policy FYI-229 SUBJECT: DRU Instruction Desk Aid
Policy FYI-230 SUBJECT: South Carolina and L01 Transactions
Policy FYI-231 SUBJECT: Updated ADA/EOE Statement
Policy FYI-232 SUBJECT: Understanding the Caption for Legal Documents in Eloquence
Policy FYI-233 SUBJECT: Documenting Adoption Orders/ADM SOP
Policy FYI-234 SUBJECT: Case Set-Up and Program Codes
Policy FYI-236 SUBJECT: Requests from Federal Investigators
Policy FYI-237 SUBJECT: Medical Support and Initiating Cases to Canada
Policy FYI-238 SUBJECT: Address Confidentiality Program (ACP) Mailbox
Policy FYI-239 SUBJECT: Request for Translation Services Form
Policy FYI-240 SUBJECT: Customer Satisfaction Survey
Policy FYI-241 SUBJECT: Case-Specific Policy Questions
Policy FYI-242 SUBJECT: CSENet Agreement with South Carolina
Policy FYI-243 SUBJECT: The Declaration of Case Manager
Policy FYI-244 SUBJECT:
Policy FYI-245 SUBJECT: Translation Requests
Policy FYI-246 SUBJECT: In-State Foster Care Case Closure
Policy FYI-247 SUBJECT: SSN on OCSS Issued Pre-Offset Notice
Policy FYI-248 SUBJECT: Incoming Withholding Order to a Secondary Employer
Policy FYI-249 SUBJECT: New Phone Number to Contact the Florida Child Support Program
Policy FYI-250 SUBJECT: NCP Deceased – Undistributed Collections Desk Aid
Policy FYI-253 SUBJECT: SUOD Approver Process Desk Aid
Policy FYI-254 SUBJECT: Office Assignment (CP Moves Out of Arizona)
Policy FYI-256 SUBJECT: IWO – Independent Contractors
Policy FYI-260 SUBJECT: Settlements
Policy FYI-261 SUBJECT: Transmission of UIFSA Packet and Documents
Policy FYI-262 SUBJECT: Using the Intergovernmental Forms for Case Processing – Instructions
Policy FYI-263 SUBJECT: STIJ – Tax Intercept from Joint Return (Reminder)
Policy FYI-264 SUBJECT: Arizona Department of Revenue (DOR) Injured Spouse Claim (Reminder)
Policy FYI-265 SUBJECT: IRS Federal Tax Information (FTI) Desk Aid (Reminder)
Policy FYI-266 SUBJECT: States Offices Open During the Covid-19 Situation
Policy FYI-267 SUBJECT: Identifying Caretaker Cases
Policy FYI-268 SUBJECT: Updating the Medical Indicator (MA) on the CAST Screen in ATLAS
Policy FYI-269 SUBJECT: Defining Employee vs. Independent Contractor for Income Withholding Orders
Policy FYI-270 SUBJECT: TANF Pre-cooperation Virtual Interviews: Fillable Documents
Policy FYI-272 SUBJECT: Documents Received from Customers
Policy FYI-273 SUBJECT: Germany and Portugal Child Support Offices
Policy FYI-276 SUBJECT: USPS Contact Information for Child Support Agencies
Policy FYI-277 SUBJECT: State and Tribal Operating Status Amid COVID-19
Policy FYI-278 SUBJECT: Updates on Foreign Countries During the Covid-19 Pandemic
Policy FYI-279 SUBJECT: Modifications and the COVID-19 Emergency
Policy FYI-283 SUBJECT: Fillable Hague Convention Documents
Policy FYI-284 SUBJECT: Nicaragua Joins the Hague Convention
Policy FYI-285 SUBJECT: STIJ (Tax Intercept from Joint Return) Reviewers Update AMENDED
Policy FYI-286 SUBJECT: Fillable Forms and Checklists on The PORT
Policy FYI-287 SUBJECT: USPS Verification of Employment
Policy FYI-288 SUBJECT: UIB/DCSS Automation Flowchart and Information Tips
Policy FYI-291 SUBJECT: Update to CSENet Agreement with Nevada
Policy FYI-292 SUBJECT: Passport Operations in Response to Covid-19
Policy FYI-293 SUBJECT: Elevating Arrears Disputes
Policy FYI-294 SUBJECT: Electronic Communication with Texas
Policy FYI-295 SUBJECT: Cherokee Nation IWO Process
Policy FYI-297 SUBJECT: Child Supplemental Page
Policy FYI-298 SUBJECT: Documents Requiring Notarization by Statute
Policy FYI-300 SUBJECT: Updates to the SUOD Approver Process Desk Aid
Policy FYI-301 SUBJECT: Lost Wages Assistance Program Benefits
Policy FYI-302 SUBJECT: Declaration of Documents Delivered Electronically
Policy FYI-303 SUBJECT: Access Corrections Departments by State and Territory from One Location
Policy FYI-305 SUBJECT: Docket Number Formatting Requirements
Policy FYI-306 SUBJECT: Direct Contact from the Arizona Ombudsman - Citizens’ Aide
Policy FYI-307 SUBJECT: Translation Requests - AMENDED
Policy FYI-308 SUBJECT: Document Updates - Supporting Virtual Services
Policy FYI-309 SUBJECT: Communications with England and Wales
Policy FYI-310 SUBJECT: COVID-19 Non Coop/Nec for Next Action Standard Operating Procedure (SOP) (ARCHIVED)
Policy FYI-311 SUBJECT: Nevada, North Dakota, Oregon are Electronic Document Exchange (EDE) States
Policy FYI-312 SUBJECT: Notification of Change of Case Status - Email Contacts
Policy FYI-313 SUBJECT: Employer Questions
Policy FYI-314 SUBJECT: November Document Updates - Supporting Virtual Services
Policy FYI-315 SUBJECT: Changes Made to the "Apply for Child Support" Web Page
Policy FYI-316 SUBJECT: Elecrtronically Submitted Applications for IV-D Services
Policy FYI-317 SUBJECT: Address Confidentiality Program (ACP) Reminders
Policy FYI-318 SUBJECT: Administrative Order 2020-59 AMENDED
Policy FYI-319 SUBJECT: Updated LabCorp Alternative Sample Collection Sites
Policy FYI-321 SUBJECT: NEW! OnBase Document Request Form
Policy FYI-322 SUBJECT: Changes to Illinois Interest Establishment and Enforcement Policies
Policy FYI-323 SUBJECT: Requesting an Arrears Calculation Standard Operating Procedures (SOP)
Policy FYI-324 SUBJECT: Judicial Contempt Review SOP Updates
Policy FYI-327 SUBJECT: Modification Desk Aid, Standard Work and Form Updates
Policy FYI-328 SUBJECT: Suicidal/Threatening Client Calls Standard Work
Policy FYI-329 SUBJECT: Paternity Establishment Standard Operating Procedure (SOP)
Policy FYI-331 SUBJECT: S.B.1420 – Consular ID Cards Now Accepted in Arizona
Policy FYI-332 SUBJECT: Texas Joins QUICKPolicy FYI-333
Policy FYI-333 SUBJECT: Updated Triage SW Desk Aid
Policy FYI-335 SUBJECT: Incoming Mail Standard Work
Policy FYI-336 SUBJECT: Updated Tools for the Settlement Team
Policy FYI-337 SUBJECT: Updated Post Office (PO) Box for Oklahoma
Policy FYI-338 SUBJECT: New Invalid Change of Venue/Registration (CVR) Flowchart for the Debt Team
Policy FYI-340 SUBJECT: Updated Calendar Meeting Invitations and Email Etiquette Standard Work
Policy FYI-342 SUBJECT: DCSS Return to Work Bonus and Child Tax Credit FAQs
Policy FYI-343 SUBJECT: Interest on Registered Foreign Order Modification
Policy FYI-344 SUBJECT: Updated Third (3rd) Party Title Payoff Desk Aid
Policy FYI-345 SUBJECT: Submitting Requests for Administrative Review
Policy FYI-346 SUBJECT: Intergovernmental Reference Guide (IRG) Reminder
Policy FYI-348 SUBJECT: Offsetting Unemployment Benefits in Oklahoma – Process Changes
Policy FYI-349 SUBJECT: AMENDED Administrative Review Request E-Mail Reminder
Policy FYI-351 SUBJECT: New Contact Added to Third (3rd) Party Title Payoff Desk Aid
Policy FYI-352 SUBJECT: Release of First Pass Yield Flowchart and Revised Standard Work
Policy FYI-353 SUBJECT: Translation Requests
Policy FYI-355 SUBJECT: Change of Case Status Notice Update
Policy FYI-357 SUBJECT: New Zealand Part of the Hague Convention
Policy FYI-358 SUBJECT: Irish Central Authority Going Digital
Policy FYI-360 SUBJECT: 2022 Child Support Calculator Amendments
Policy FYI-361 SUBJECT: National Change of Address Match Discontinued
Policy FYI-362 SUBJECT: USPS Contact Information for Child Support Agencies
Policy FYI-364 SUBJECT: Tucson Minimum Wage Increase April 1, 2022
Policy FYI-365 SUBJECT: Clear and Concise CAAL Narratives with Approved Acronyms and Abbreviations
Policy FYI-366 SUBJECT: New Nevada Child Support Enforcement System
Policy FYI-367 SUBJECT: Virginia Division of Child Support Enforcement Change of Address
Policy FYI-370 SUBJECT: Administrative Order (AO) 2020-59 Rule 14(a) Extension
Policy FYI-375 SUBJECT: Ford Motor Company and Lucor Inc. Temporarily Disconnected from e-IWO
Policy FYI-376 SUBJECT: Second Phase of Nevada’s New Child Support Enforcement System
Policy FYI-378 SUBJECT: Executive Correspondence Unit Communication
Policy FYI-379 SUBJECT: Georgia New Hire Update
Policy FYI-380 SUBJECT: Philippines Intergovernmental Reference Guide (IRG) Update
Policy FYI-381 SUBJECT: Nevada Intergovernmental Reference Guide (IRG) Update
Policy FYI-382 SUBJECT: Launching The PORT v.2
Policy FYI-383 SUBJECT: Power of Attorney
Policy FYI-385 SUBJECT: New URL (Web Address) for The PORT
Policy FYI-386 SUBJECT: Closure 927-Non Coop/Nec for Next Action Examples
Policy FYI-387 SUBJECT: Eloquence Requests on Hold
Policy FYI-388 SUBJECT: Requests to change the Statutory Receipt Date (SRD)
Policy FYI-389 SUBJECT: Outreach and Engagement Standard Work
Policy FYI-390 SUBJECT: German Federal Office of Justice Paper Check Phase-Out
Policy FYI-391 SUBJECT: Intergovernmental Requests for Vital Records from Georgia
Policy FYI-393 SUBJECT: Minimum Wage Increase
Policy FYI-394 SUBJECT: The New 2023 Child Support Calculator
Policy FYI-395 SUBJECT: Internal Revenue Service (IRS) Announcement on 2022 Tax Returns
Policy FYI-396 SUBJECT: The Dynamic Idea Generator (DIG) Standard Work
Policy FYI-397 SUBJECT: DCSS Success Stories Standard Work
Policy FYI-398 SUBJECT: New Arizona License and State ID
Policy FYI-399 SUBJECT: Bisbee Office Permanent Closure
Policy FYI-400 SUBJECT: New and Updated Fillable Hague Convention Forms
Policy FYI-401 SUBJECT: Virgin Islands CSENet, FCR, and ICR File Issues
Policy FYI-402 SUBJECT: The Dynamic Idea Generator (DIG) Standard Work Update
Policy FYI-403 SUBJECT: Guam Child Support System Temporarily Down
Policy FYI-404 SUBJECT: Guam Child Support System Temporarily Down UPDATED
Policy FYI-405 SUBJECT: Federal Office of Child Support Services (OCSE) Name Change
Policy FYI-406 SUBJECT: New Zip Code for Queen Creek and San Tan Valley Area
Policy FYI-407 SUBJECT: OCSS Glossary Webpage
Policy FYI-408 SUBJECT: Reminders for Submitting Policy Questions
Policy FYI-409 SUBJECT: Attorney General Offices System is Down
Policy FYI-410 SUBJECT: Attorney General Offices System is Down-UPDATE
Policy FYI-411 SUBJECT: Submitting Documents to the United Kingdom
Policy FYI-412 SUBJECT: Intergovernmental Directory Removal AMENDED
Policy FYI-413 SUBJECT: Cottonwood Office Permanent Closure
Policy FYI-414 SUBJECT: Frequently Asked Questions (FAQ) Updates to The PORT
Policy FYI-415 SUBJECT: Written Translation Standard Work Updated
Policy FYI-416 SUBJECT: New and Updated Standard Work on The PORT
Policy FYI-417 SUBJECT: Alabama End-of-Year Processing
Policy FYI-418 SUBJECT: New and Updated Standard Work on The PORT
Policy FYI-419 SUBJECT: Pima County Clerk of the Court Child Support Update
Policy FYI-420 SUBJECT: New and Updated Standard Work on The PORT
Policy FYI-421 SUBJECT: Updated Standard Work in The PORT
Policy FYI-422 SUBJECT: Federal Freeze Period with the Office of Child Support Services (OCSS)
Policy FYI-423 SUBJECT: New Standard Work on The PORT
Policy FYI-424 SUBJECT: Executive Correspondence Unit Communication
Policy FYI-425 SUBJECT: Idaho's Issuance of Duplicate Payments
Policy FYI-426 SUBJECT: e-IWO Online for the OCSS Child Support Portal Launches
Policy FYI-428 SUBJECT: Sierra Vista Office Relocation
Policy FYI-430 SUBJECT: Clerk of Court Contact Email List Updates
Policy FYI-431 SUBJECT: Clerk of Court Contact Email List Updates
Policy FYI-432 SUBJECT: U.S. Customs and Border Patrol Address Update
Policy FYI-433 SUBJECT: Arizona Child Support Guidelines on The PORT
Policy FYI-434 SUBJECT: New State Disbursement Unit (SDU) Frequently Asked Questions (FAQ)
Policy FYI-436 SUBJECT: Reminders on Submitting Policy Questions
Policy FYI-438 SUBJECT: Printing AZCARES Forms - Forms Designated as “Local Print” Only AMENDED
Policy FYI-439 SUBJECT: Reminders for Submitting Translation Requests
Policy FYI-441 SUBJECT: New and Revised Standard Work on The PORT
Policy FYI-442 SUBJECT: New and Revised Standard Work on The PORT
Policy FYI-444 SUBJECT: Attorney General's Office, Child Support Services Team
Policy FYI-445 SUBJECT: Child Support Portal Home Page
Policy FYI-446 SUBJECT: Alabama End-of-Year Processing
Policy FYI-447 SUBJECT: New & Revised PORT Publication | Standard Work
Policy FYI-448 SUBJECT: Canada Postal Worker Strike
Policy FYI-449 SUBJECT: Pause In Data Transmissions With Kansas