New & Notable in The PORT

Inform 004 vol.11&12, (November/December 2022)

 

New Content

Policy FYI-385 SUBJECT: New URL (Web Address) for The PORT

Policy FYI-386 SUBJECT: Closure 927- Non Coop/Nec for Next Action Examples

Policy FYI-387 SUBJECT: Eloquence Requests on Hold

Policy FYI-388 SUBJECT: Requests to Change the Statutory Receipt Date (SRD)

Policy FYI-389 SUBJECT: Outreach and Engagement Standard Work

Policy FYI-390 SUBJECT: German Federal Office of Justice Paper Check Phase-Out

Policy FYI-391 SUBJECT: Intergovernmental Requests for Vital Records from Georgia

Policy FYI-392 SUBJECT: Income Withholding (IWO) Concerns Reported by the Social Security Administration

Policy FYI-393 SUBJECT: Minimum Wage Increase

Policy FYI-394 SUBJECT: The New 2023 Child Support Calculator

PPU-22-11-001 SUBJECT: Closure 927-Non Coop/Nec for Next Action Procedure Update

PPU-22-11-002 SUBJECT: Updated Language in Debt Procedure for Completing Panel One of SUOD

Outreach and Engagement

 

Revisions

Policies Reviewed

Acceptable Locate Resource

APLS and FPLS Locate

Division Responsibility to Locate Parties

Debt Timelines

Debt Calculations

Temporary Orders

Administrative Review General

CP Complaint

Child Support Lien

Accrual of Support on Foster Care Cases

Distribution of Support Collections

IV-E Assignment of Rights

TANF Applicant Pre-cooperation

Closure

Social Security Insurance (SSI) Closure

Bankruptcy

Custodial Parent Locate

Noncustodial Parent Locate

Hospital Paternity Program

Allocation

Allocation of Unidentified Support Payments

Allocation of Federal Income Tax Refund Offset

Administrative Lien

Modification Review and Adjustment

OCSE 157 Report

Personal Development Incentive

Personally Identifying Information (PII) Disposal

Privacy and Safeguarding Information

Record Retention

Settlement Program

Topic Descriptions

Topic descriptions have been added to the properties of 120 topics in The PORT. Topic descriptions boost "searchability" of documents.

 

Tech Tips

 

 

Featured Topic

The PORT Glossary

We are featuring the PORT Glossary this month because it was just added in December and we are excited to bring this feature back into The PORT. While we are still working out some display issues, the content is all there and available for use. You can view Glossary terms in two ways:

Displayed in topics

As you browse topics in The PORT, you will notice some text within the content that is bolded and displays a pop-up box with a definition when you hover your mouse over it. These are glossary terms.

Please note: We are aware that sometimes glossary terms will display and the definition is not applicable in the context of the particular topic. Unfortunately, displaying the glossary terms/definitions within content is an "all or nothing" feature. We can either display ALL glossary terms or NONE. We are researching the possibility of turning off glossary term display on individual words.

 

Example: The word "State" is a glossary term. The PORT glossary definition for the word "State" does not apply in the following sentence: "The letter should state why the non-custodial parent believes DCSS should release the passport without full payment or a payment agreement." You will see instances of this within some topics.

In an alphabetized list

The alphabetized glossary displays glossary terms in alphabetical order in a list. The alphabetized PORT Glossary is located under the Getting Started menu, found on the HOME page.

Please note: Currently this list cannot be "condensed" for quicker browsing. We are researching a solution for this.

 

 

In the Spotlight

Looking Ahead we will be focusing on the following areas in The PORT:

Refinement of the Glossary List, specifically improving the user interface for ease of use.

Continuing to add topic descriptions to improve and refine search results.

Continuing Policy reviews / updates.

 

 

 

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