New & Notable in The PORT
Inform 004 vol.8, (August 2023)
New Content
Policy FYIs
Policy FYI-413 SUBJECT: Cottonwood Office Permanent Closure
Policy FYI-414 SUBJECT: Frequently Asked Questions (FAQ) Updates to The PORT
Revisions and Removals
Revised - Standard Work
Case Closure
Create, Update and Review Process for Standard Work
Customer Satisfaction Survey
TANF Compliance ANDON Alert
Written Translation Standard Work
Removed - FAQs
The following FAQs have been removed from The PORT in accordance with Executive Order XXX which discontinues all COVID-19 Pandemic related special benefits offered by the State of Arizona referred to below
DCSS FAQs: Stimulus Payments
DCSS FAQs: Unemployment Insurance Benefits (UIB)
DCSS FAQs: Internal FAQs on UIB
DCSS FAQs: Return to Work and Child Tax Credits
Removed - Procedure
The following Closure Code has been removed from the Closure Procedures in accordance with the same Executive Order.
939 - COVID-19 NON COOP/NEC FOR NEXT ACTION
Removed - Standard Operating Procedure
Case Closure (replaced with the Case Closure Standard Work)
Tech Tips
Featured Topic
In the Spotlight
In the coming months the Policy team will be working to get all Standard Work documents that are currently published in the PORT as .pdf files converted into .html (web based) files . The added benefit for our users is the ability to include "side menus" to .html files. This increases your ability to locate related topics quickly and easily. Converting these documents to a web based format also makes updating the documents much easier, eliminating barriers to continuous improvement.