New & Notable in The PORT
Inform 004 vol.3, (March 2025)
Revised and Archived Content
Revisions
Standard Work
Written Translation
Archived Documents
Appendices
Eloquence Document Table
Tech Tip
To "Star" a file or folder in Google Drive means to mark it as important or frequently used for easy access.
To Star files in Google Drive:
1. Open the Google Drive file (Doc, Sheet, Slide) or folder.
2. Click the star icon that appears at the top of the screen beside the file name.
3. To remove the Star, click the icon again.
To view Starred files:
Click on "Starred" in the left navigation panel.
Featured Topic
This month's feature topic focuses on Conflict of Interest. A DCSS or contracting employee with personal interest in any Title IV-D case shall make known such interest, in writing, to their supervisor, and will not be involved in any aspect of any such case as part of official duties or on state time.
It is the responsibility of all staff to protect the privacy of our customers as well as refrain from creating conflicts of interest within our staff. Clearing your desk of all Personally Identifying Information (PII) at the end of the day, locking your computer before you walk away from it and redacting all PII from training materials or any documents or pictures shared with staff unless the information is necessary to perform the direct functions of their job. PII should not be housed in shared drives that will be available to DCSS staff or contracting employees that may present a conflict of interest. A list of information which is considered PII can be found in the Privacy and Safeguarding Information policy.
In the Spotlight
This month's "In the Spotlight" topic features The PORT document types.
There are eight document types in the PORT:
1. Desk Aids – A simple breakdown of steps with visuals for reference, also known as “job instructions” or “job aid”
2. Flow Charts – A diagram that represents a workflow or process, also known as a “process map”
3. Policy – Operational guidance for the DCSS based on Federal and State Statutes
4. Policy For Your Information (FYI) – Message to convey information to DCSS team members
5. Policy Procedure Update (PPU) – Message to notify team members of changes in Policy
6. Procedures – A set of actions that is the official way of working a case
7. Standard Operating Procedures (SOP) – A written set of instructions that outlines how to perform a task or process
8. Standard Work (SW) – A written set of instructions that outlines how to perform a task or process