Personal Development Incentive Procedures

Procedure 000 v.1

 

  1. Determine Case Eligibility
  2. Personal Development Incentive (PDI) Review Process and Debt Referral
  3. PDI Credit and Adjustment
  4. Filing the State’s Waiver of Debts

 

  1. Determine Case Eligibility
  1. Procedures
  1. When the noncustodial parent (NCP) requests to reduce state owed debt based upon an approved PDI Program take the following actions:
  1. Verify the NCP has an open IV-D case with the Division of Child Support Services (DCSS)
  1. Determine if the NCP has multiple open IV-D cases.
  1. If the NCP does not have an open IV-D case, the NCP is not eligible to receive credit for the PDI program
  1. Confirm the case(s) has a debt balance owed to the State.
  1. State owed debt eligible for waiver include any of the following:
  1. Permanently assigned arrears
  2. Clearinghouse fees (CHF)
  3. Genetic testing fees (GTF)
  1. Narrate in ATLAS using the CAAL (Case Activity List) code M7100 PDI GED/HSD Program Inquiry to begin the PDI review process

Return to beginning of Personal Development Incentive Procedures

 

  1. PDI Review Process and Debt Referral
  1. Procedures
  1. Obtain the official transcript issued by the Department of Education from the NCP supporting the PDI program achievement.
  2. Verify theofficial transcript isfor the following approved PDI program achievements:
  1. A high school diploma
  2. A General Educational Development(GED)certificate
  1. Image the document to the case file and narrate in ATLAS using the following Activity Codes:
  1. M7103 NCP PDI GED Certificate/HSD Received
  2. M7104 GED Certificate/HSD Sent to Imaging
  1. Verify the date on the document is on or after July 1, 2014.
  2. Determine if the NCP is eligible for the state owed debt credit of up to $1,000.
  1. Upon PDI acceptance, update ATLAS using the following Activity Code:
  1. M7105 NCP PDI (GED/HSD) Approved
  1. When the document supporting the PDI is not valid take the following actions:
  1. Contact the NCP by phone to explain why the PDI document does not qualify for the PDI programcredit; and
  2. Send the approved letter to provide written documentation of the ineligibility to the PDI programcredit towards state owed debt.
  3. Enter theActivity Code M7106 NCP PDI  (GED/HSD) Declined in ATLAS
  1. Generate the State’s Waiver of Debt from Eloquence; and
  2. Refer the case to the debt staff for an arrears calculation to determine the accurate amount of debt owed to the State.

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  1. PDI Credit and Adjustment
  1. Procedures Performed by Debt Staff
  1. Determine the credit amount towards the NCP’s state owed debt based upon the review and calculation of debts in the case(s).
  1. NCPs with only one case with state owed debt over $1,000 is credited the full amount of $1,000.
  2. NCPs with only one case with state owed debt under $1,000 is credited an amount that pays the state owed debt balance in full.
  3. NCPs with multiple cases with state owed debt are credited a portion of the $1,000 based upon each case’s percentage of the total state assigned arrears.
  1. Complete the State’s Waiver of Debt to show the amount of state owed debt credited to the case.
  2. Sign and date the State’s Waiver of Debtas the DCSS representative.
  3. Adjust the NCP’s state owed arrears debt in ATLAS to align with the amount in the State’s Waiver of Debt.
  4. Update in ATLAS using the Activity Codes:
  1. M7107 NCP GED/HSD Credit Applied; and
  2. Referthe case to the office attorney staff to file the State’s Waiver of Debt by entering the CAAL M7108 Referral to AGO to File GED/HSD PDI Waiver in ATLAS.
  1. Mail the approved letter notifying the NCP of the approved PDI credit towards state owed debt.
  2. Mail the Arrears Reduction Explanation letter informing the CP that a credit towards state owed debt applied to the case based upon the NCP’s approved PDI.

Return to beginning of Personal Development Incentive Procedures

 

  1. Filing the State’s Waiver of Debt
  1. Procedures Performed by the Office Attorney
  1. The office attorney files the State’s Waiver of Debt and debt calculation with the Clerk of the Court (COC) and update ATLAS using CAAL code M7109 GED/HSD PDI Waiver filed with COC.
  2. The office attorney images thefiled State’s Waiver of Debt into the case file.

Return to beginning of Personal Development Incentive Procedures

Procedure Revision Date: 07/01/2014
Procedure Review Date:

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